Please read carefully.
My Care Crew are Services including a website, online store, and mobile application (collectively the “Service” or “Services”). The Service provides its visitors and users with access to the My CareCrew mobile application, the website (mycarecrew.co, including the blog content), and the online store (store.mycarecrew.co). The service may provide features such as email services, messaging services, calendars, social media, ecommerce, journals and / or other messaging or communication services designed to allow you to communicate with others in your CareCrew via the mobile application and to access relevant products, services and content via the website and online store (each a “Communication Service” and collectively “Communication Services”).
To that end, let’s get familiar with some of the terms you should be familiar with when reading this policy. The websites www.mycarecrew.co, www.store.mycarecrew.co and the mobile application My Care Crew (collectively the “Services”) are operated by My Care Crew, LLC (“My Care Crew,” “we,” “our,” or “us”). “Websites” means the websites located at mycarecrew.co, store.mycarecrew or any subsequent URL which may replace these websites, and all related or associated websites, URLs and microsites. “mobile application” means the My Care Crew application as available on the Apple and Google App Stores, or any other subsequently designated App source. “You” and “your” means you as a user of the websites and/or the mobile application. “User” or “Users” means all users of the websites and mobile application, which includes Users who create accounts seeking to form a CareCrew or Users who accept invitations to create an account and join a Care Crew. We offer the websites and mobile application, including all information, tools, and services available from both, to you conditioned upon your acceptance of this policy and all the terms, conditions, notices, and policies mentioned here, on our websites or on our mobile application.
WE STRIVE TO TAKE IMPORTANT PRECAUTIONS WITH USER PERSONAL DATA AND INFORMATION. We value our Users and Visitors and respect your privacy. We collect information about you through the mobile application and our websites to improve your online and mobile application experience and to communicate with you about our company, services offered, and promotions. None of the personal information about you is shared or sold with any non-affiliated company or agency. However, as discussed in more detail below, we may share your information under certain circumstances with businesses who work with us to help our websites and mobile application operate.
We collect and process your personal information:
We call this personal information User Account Data. This data might be in different forms, and we might process or use it for different reasons or purposes. Depending on the way you interact with us, we might collect or process the following categories of personal information, and utilize it the following reasons:
My CareCrew Mobile Application:
My CareCrew Store & Website:
Sharing Personal Information with Third Parties
We do not sell, share, or trade your Personal Information gathered with our Services with any third parties, except as described herein or with your consent. We do not participate in or contribute to cooperative databases, which could give other companies access to such Personal Information.
We may need to disclose your Personal Information if legally required to do, including, but not limited to:
Also, we may disclose your Personal Information to outside companies and/or individuals that assist us to bring you the products and services we offer and to create, maintain, and operate our Services. For example, we may work with these third parties to:
In addition, if we experience a business change, such as a merger, acquisition by another company or business, or the sale of all or a portion of our assets, your Personal Information will likely be among the assets transferred.
Our mobile application allows users to post comments and other content between the Main Account user and their CareCrew accounts. Any Personal Information that you submit, exchange, or post to or within the Services will become public information to other users of the mobile application in your CareCrew or with the Main account User. That may include pictures, videos, quotes, files, voice recordings and messages. In addition, your name, and profile image will be viewable by other users in your CareCrew. We do not assume the responsibility to maintain the privacy or security of any such Personal Information once you choose to post, exchange or submit Personal Information to our mobile application for other Users to see.
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by:
FACEBOOK - https://www.facebook.com/settings/?tab=ads
GOOGLE - https://www.google.com/settings/ads/anonymous
BING - https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
Through your use of our Services, we may also collect certain types of non-personally identifiable information from you (“NPII”). Importantly, NPII is not associated with you as an individual. More specifically, NPII is measured anonymously and only in the aggregate. During a normal, regular visit to our websites, no personal information is collected. We may, however, collect certain information that does not identify you, such as information from your computer’s web browser, or other information about the aggregate number of visits to a specific web page. This might also include cookies, which are tiny data tags that track where you go, and help navigate you back to other pages. This information also helps us see which pages require attention.
We may also use “pixel tags” (sometimes also referred to as “web beacons” or “clear gifs”), which are tiny graphic images, on the websites. These pixel tags help us analyze Users’ online websites behavior and measure the effectiveness of the websites and our marketing and advertising. We may also use other types of analytical tools to evaluate our websites performance using aggregated data which, importantly, contains no Personal Information. We work with other service providers that help us collect, track, and analyze this information.
Cookies, pixel tags, web beacons, and / or other analytical type tools that we might use on our websites may collect information about your visit, including the web pages you view, the various features you use, any links you click, and other actions you take in regards to the websites. This data may include your computer’s Internet protocol (IP) address, your operating system, your web browser type, date and time information, and other technical information about your computer. We may also track certain other information about the identity of the websites you visited just prior to coming to the websites. We do not otherwise track any information about your use of other websites.
We may also work with some businesses that use certain tracking technologies to send advertisements on our behalf across the Internet. These businesses may collect information about your visits to the websites and your interactions with our advertising, marketing, and other communications, but, importantly, no Personal Information is shared with them.
We may also combine the NPII collected through cookies, pixel tags, web beacons, and other analytical tools with other information we may have gathered from you. This data may be used to improve our Services and websites, to personalize your online experience, to determine the effectiveness of advertising, to help us deliver information to you, and for other internal business purposes.
Currently, our websites do not respond to a web browser’s Do-Not-Track signals.
We try our best, and strive to keep your Personal Information safe, secure, and private. We have implemented commercially reasonable electronic, physical, and administrative steps to maintain the security of Personal Information collected. Some of our steps include limiting the number of people who have physical access to database servers, as well as utilizing electronic security systems, as well as certain password protections that guard against unauthorized access.
Unfortunately, despite our earnest efforts, the transmission of personal information and other data over the Internet cannot be guaranteed to be 100% safe and secure. While we strive to use every reasonable means to ensure the security of information you transmit through the Services, we cannot promise or guarantee that such personal information and other data will not be intercepted by third parties. We will, however, to the best of our ability, prosecute any fraudulent or unauthorized transactions to the fullest extent permitted by law.
Links to Other websites
While visiting the websites or using the mobile application, you may link to websites operated by certain third parties; or you may have come to our websites using a link found on another website. This does not, in any way, mean that we endorse, support, or otherwise approve of these websites or the goods or services they might provide. We do not make any warranties or representations about any site that may be linked to our websites. Such other websites are wholly independent of us, and we have no control whatsoever over, or the responsibility for, their information, products or activities.
You will receive email messages from us only if you have consented to receive them. If you do not want to receive these email messages from us you may click on the “unsubscribe” link you can locate at the bottom of any email message sent by us to you. Kindly allow us ten (10) business days from when the request was received by us to complete the removal, because some of our promotions may already have been in process prior to your submitted request. Be advised, as long as you have an account with us we will continue to email you administrative information related to your use of our service. These service-related email messages, generated during our ordinary course of business, will continue as long as you have a user account, even if you asked not to receive any commercial emails.
Spoofing and Phishing
Common Internet scams are known as “spoofing” or “phishing.” These types of scams occur when you receive an email from what appears to you to be a legitimate source requesting Personal Information or other data from you. Please be aware that we will never send you any emails requesting you to verify any Personal Information. If you do receive an email that appears to be from us requesting such data or personal information from you, DO NOT respond to the email, and DO NOT click on any links present in the email. Instead, please immediately forward the email to us at firstname.lastname@example.org as we will investigate instances of possible Internet fraud.
Children and Privacy
Disclosure of Personal Information for Legal Purposes
By using the Services, you hereby authorize us to disclose any of your Personal Information pursuant to administrative and judicial proceedings as well as to law enforcement or other government agencies if we believe the disclosure is appropriate or necessary. You also authorize and consent to the disclosure of Personal Information if we deem the disclosure appropriate or necessary in the event of an investigation of illegal or improper conduct in connection with the Services, such as misrepresentation, fraud, intellectual property infringement, or other activity that may put us at risk for liability.
We ask that you do not send us any proprietary or confidential information through email or otherwise. Any materials, information, suggestions, comments or ideas sent to us will be considered non-confidential, and by submitting them to us, you are granting us the absolute right to use, modify, transmit, reproduce, distribute and display the proprietary or confidential information for any purpose whatsoever, with no payment or other compensation to you. However, be advised we will not use your name unless we are compelled by law to identify the origin of the information, materials, suggestions, comments, or ideas, or unless we first obtain your permission.
Assignment of Policy
Again, If you still have more questions or concerns about how we’re processing personal information, or you would like to know more about how to exercise your rights.You can contact our Privacy Team emailing us at email@example.com or, by writing to us at: My Care Crew, LLC, 3702 W Spruce St #1278 Tampa, FL 33607.