Shipping & Returns - My CareCrew

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Shipping & Returns

We want to delight you with our customer care. Please find below important return and refund information:

Affiliate Partner Products and Services
For Affiliate Products and Services featured on our site, any associated terms of service, privacy, refund, shipping and return policies are the sole responsibility of the Third Party Seller. We recommend you review all the terms, conditions and policies of the vendors associated with Affiliate Products and Services prior to completing your purchase.

Non-Affiliate Partner Products and Services 
If for any reason you are not completely satisfied with your purchase, you may return items within 30 days of purchase. Items must be in their original condition. 
There are no returns or exchanges on final sale merchandise.

To initiate a return or refund process, please send an email to orders@mycarecrew.co (not .com). Returns will be processed within 3 to 5 business days of receipt of your item(s). You will receive an email notification once your return is processed. Please note that payment processing is beyond our control and it may take up to 3-5 additional business days for the funds to be credited to your account.